Insurance

Rental terms and conditions

 

Chapter 1 General rules

 

(Application of terms and conditions)

Article 1 Pursuant to the provisions of these Terms and Conditions, our company shall lend a rental car (hereinafter referred to as "rental car") to a lessee (including the driver; the same shall apply hereinafter), and the lessee shall rent it. will do. Please note that matters not stipulated in these terms and conditions shall be governed by laws and regulations or general customs.

2. Our company may accept special agreements within the scope of the purpose of these terms and conditions, laws and regulations, and general customs. If a special agreement is made, that special agreement shall take precedence.  

 

 

Chapter 2: Rental contract

 

(reservation)

Article 2 When renting a rental car, the lessee may make a reservation in advance by specifying the car type, start date and time, rental location, rental period, return location, driver, and other rental conditions, and the Company owns rental cars. We will accept reservations within this range. In addition, if the renter is a foreign traveler, we will encourage you to add a special clause for automobile driver liability (rental car special clause) etc. to your overseas travel insurance when making a reservation.

2. If the conclusion of the rental car rental contract (hereinafter referred to as the "Rental Contract") is not started even after one hour has elapsed from the rental start time reserved in accordance with the preceding paragraph, the reservation will be deemed to have been cancelled.

3. If you wish to change the rental conditions set forth in Paragraph 1, you must obtain our company's consent in advance.

 

(Conclusion of rental contract)

Article 3 The Company will conclude a rental contract upon the application of the lessee, unless there are no rental cars available or the lessee falls under any of the items of Article 9. In addition, when concluding a rental contract, the Company will request the renter to present a document that proves his or her identity other than a driver's license (e.g. overseas travel insurance policy), and the Company will ask the renter to present a document that proves his or her identity other than a driver's license (e.g. overseas travel insurance policy). Photos may be taken.

2. Applications for rental contracts shall be made by clearly stating the rental conditions stipulated in Paragraph 1 of the preceding article.

3. When the Company concludes a rental contract, the Company will charge a separately determined rental fee.

 

(Establishment of rental contract, etc.)

Article 4 The rental contract shall be concluded when the Company receives the rental fee and delivers the rental car to the lessee.

2 If the Company is unable to rent out the reserved vehicle type due to an accident, theft, or other reason not attributable to the Company, the Company will lend a rental car of a different vehicle type to the one reserved (hereinafter referred to as "alternative rental car"). It shall be possible to do so.

3. If the rental fee of the alternative rental car rented pursuant to the preceding paragraph is higher than the rental fee for the reserved vehicle type, it shall be the rental fee for the reserved vehicle type, and if it is lower than the reserved vehicle type rental fee, , the rental fee shall be based on the rental fee of the said alternative rental car.

4. The lessee may refuse the request for rental of an alternative rental car pursuant to paragraph 2 and may cancel the reservation.

 

(Cancellation of rental contract)

Article 5: If the renter falls under any of the following items during the rental period, the Company shall cancel the rental contract without any notice or demand and immediately request the return of the rental car. shall be able to do so. In this case, the rental fee received by the Company pursuant to the preceding article shall not be returned.

(1) When there is a violation of these terms and conditions.

(2) When a traffic accident occurs due to reasons attributable to the Renter.

(3) When it comes to fall under each item of Article 9.

2. If the rental car becomes unusable due to a defect before it is delivered to the lessee, the lessee may cancel the rental contract, except when the rental car has been dealt with pursuant to Article 22, Paragraph 3. will do.

 

(Mid-term termination of rental contract due to force majeure)

Article 6 If the rental car becomes unusable due to a natural disaster or other force majeure during the rental period, the rental contract will be terminated.

2. If the preceding paragraph falls under the Renter, the Renter shall notify the Company to that effect.

 

(Mid-term cancellation)

Article 7 The lessee may cancel the rental agreement with the consent of the Company even during the rental period. In this case, the lessee shall pay the early cancellation fee in Article 25.

2. If the rental car is returned during the rental period due to an accident or breakdown of the rental car due to reasons attributable to the renter, the rental contract will be deemed to have been canceled.

3. When the rental car is returned pursuant to the preceding paragraph, the Company shall not return the rental fee received pursuant to Article 4.

 

(Changes to rental conditions)

Article 8 If you wish to change the rental conditions set forth in Article 3, Paragraph 2 after the rental contract has been established, you must obtain the Company's consent in advance.

2. The Company may not approve changes to the rental conditions pursuant to the preceding paragraph if such changes would hinder rental operations.  

 

(Refuse to conclude rental contract)

Article 9 The Company may refuse to conclude a rental contract if the Renter falls under any of the following items.

(1) When the person does not have a driver's license with the qualifications necessary to drive the rented car.

(2) When the person is under the influence of alcohol.

(3) When exhibiting symptoms of intoxication due to narcotics, stimulants, paint thinner, etc.

(4) When the driver specified at the time of reservation and the driver at the time of rental car delivery are different.

(5) When it is recognized that the person belongs to a designated organized crime group, a member or affiliate of a designated organized crime group, or another anti-social organization.

(6) When the rental fee is in arrears for past rentals.

(7) When there has been an act that corresponds to the matters listed in each item of Article 17 during past rentals.

(8) When there are facts that fall under the matters listed in Article 31, Paragraph 1 in past rentals (including rentals from other rental car companies).  

 

 

Chapter 3: Rental car

 

(Start date and time, etc.)

Article 10 The Company shall lend out the rental car specified in Article 14 at the start date and time and rental location specified in Article 3, Paragraph 2.

 

(Rental method, etc.)

Article 11 The Company shall ensure that the renter, in collaboration with the Company, performs daily inspection and maintenance as stipulated in Article 47-2 of the Road Transport Vehicle Act, as well as inspects the exterior of the vehicle body and accessories based on a separately specified inspection list, and inspects the rental car for defects in maintenance. We will rent out the rental car after confirming that there is no such thing.

2. If the Company finds any maintenance defects in the rental car during the confirmation described in the preceding paragraph, the Company will take measures such as replacing the rental car.

3. When the Company hands over a rental car, the Company shall issue the Renter with a designated car rental certificate containing the details determined by the Director of the Regional Transport Bureau Transport Branch and the Director of the Land Transport Office of the Okinawa General Secretariat.  

 

 

Chapter 4: Rental fees

 

(Rental fee)

Article 12 The rental fee set forth in Article 4 received by the Company shall be based on the fee schedule submitted to the Director of the Regional Transport Bureau Transport Branch and the Director of the Land Transport Office of the Okinawa General Secretariat at the time of rental car rental.

2 The amount of rental fees received by the Company shall be the total amount of the basic fee and incidental charges incidental to the rental.

 

(Measures related to rental fee revision)

Article 13 If the rental fee set forth in the preceding article is revised after a reservation has been made pursuant to Article 2, the price list applicable at the time of the reservation will apply, notwithstanding Paragraph 1 of the preceding article.  

Chapter 5: Responsibility

 

(Periodic inspection and maintenance)

Article 14: The Company shall rent out rental cars that have undergone periodic inspection and maintenance pursuant to Article 48 of the Road Transport Vehicle Act.  

 

(Daily inspection and maintenance)

Article 15 During the rental period, the lessee must carry out daily inspection and maintenance of the rented car as stipulated in Article 47-2 of the Road Transport Vehicle Act before using it every day.

 

(Rentee's management responsibility)

Article 16: The lessee shall use and store the rental car with the duty of care of a prudent manager.

2. The management responsibility set forth in the preceding paragraph shall begin when the rental car is delivered and shall end when it is returned to the Company.

 

(Prohibited acts)

Article 17: The lessee shall not engage in the following acts during the rental period of the rental car.

(1) Using a rental car for automobile transportation business or similar purposes without our consent or permission based on the Road Transportation Act.

(2) Engage in any acts that infringe on the ownership rights of our company, such as subleasing the rental car or using it as collateral for others.

(3) Forging or altering the car registration number plate or vehicle number plate of a rental car, or altering or refurbishing the rental car, or otherwise changing its current state.

(4) Using a rental car for various tests or competitions, or for towing or backing other vehicles without our consent.

(5) Using a rental car in violation of laws and regulations or public order and morals.

(6) Taking out damage insurance for rental cars without obtaining consent from our company.

 

(Obligation to carry car rental certificate, etc.)

Article 18: During the rental period, the lessee must carry the car rental certificate issued pursuant to Article 11, Paragraph 3.

2. If the lessee loses the car rental certificate, he/she shall immediately notify the Company to that effect.

 

(Liability and business compensation)

Article 19 If the renter causes damage to a third party or the Company while using the rental car, the renter shall be responsible for compensating for the damage. However, this excludes cases due to reasons not attributable to the lessee.  

2. Of the damages to our company in the preceding paragraph, damages due to accidents, theft, breakdowns due to reasons attributable to the renter, damage caused by the company's inability to use the rental car due to stains or odors of the rental car, etc. shall be as specified in the price list, etc. The renter shall pay this amount.

 

 

Chapter 6: Handling of automobile accidents, etc.

 

(Accident treatment)

Article 20 If an accident related to the rental car occurs during the rental period, the lessee shall take legal action regardless of the size of the accident, and shall take action as specified below.

(1) Immediately report the circumstances of the accident, etc. to our company.

(2) Regarding the accident, submit without delay any documents or evidence required by the Company and the insurance company with which the Company has a contract.

(3) If you wish to negotiate or reach an agreement with a third party regarding the accident, you must obtain our company's consent in advance.

(4) Repairs to rental cars must be performed at our company or at a factory designated by our company, unless there is a special reason.

2 In addition to the provisions of the preceding paragraph, the Renter shall endeavor to resolve the accident at his or her own responsibility.

3. The Company shall provide advice for the Renter regarding the handling of accidents related to the rental car, and shall cooperate in resolving such accidents.

 

(Compensation)

Article 21: The Company shall compensate the renter for damages under Article 19 within the following limits based on the damage insurance contract concluded regarding the rental car and the compensation system established by the Company. However, if the exemption falls under the insurance terms and conditions or the compensation system, no insurance money or compensation will be paid.

(1) Personal compensation: Unlimited per person (including amount covered by automobile liability insurance)

(2) Property compensation: Unlimited per accident (deductible amount: 0 yen)

(3) Vehicle compensation Vehicle market value (deductible amount 50,000 yen)

(4) Personal injury compensation: 30 million yen per person

2. Damages exceeding the compensation limit set forth in the preceding paragraph shall be borne by the lessee.

3. If the Company pays the amount of damage to be borne by the Renter in excess of the compensation limit set forth in Paragraph 1, the Renter shall immediately reimburse the Company for the excess amount.

4. The amount equivalent to the insurance premium for the non-life insurance contract specified in Paragraph 1 is included in the rental fee.

 

(Treatment of breakdowns, etc.)

Article 22 If the lessee discovers any abnormality or breakdown in the rental car during the rental period, the lessee shall immediately stop driving, contact the Company, and follow the Company's instructions.

2. If the rental car's abnormality or breakdown is due to the renter's intention or negligence, the lessee shall bear the costs of picking up and repairing the rental car.

3. If the rental car becomes unusable due to a defect that existed before it was rented, the lessee may receive an alternative rental car from the Company or similar measures.

4. Except for the measures specified in the preceding paragraph, the Renter shall not be able to claim against the Company for damages caused by not being able to use the rental car.

 

(Disclaimer due to force majeure)

Article 23: If the lessee is unable to return the rental car within the rental period due to a natural disaster or other force majeure event, the Company shall not hold the lessee responsible for any damage that may result from this. In this case, the Renter shall immediately contact the Company and follow the Company's instructions.

2. If the Company is unable to lend a rental car or provide a replacement rental car due to a natural disaster or other force majeure event, the Renter shall not hold the Company responsible for any damages resulting from this. In this case, the Company shall immediately contact the Renter.  

 

 

Chapter 7: Cancellation, Refund, etc.

 

(Cancellation of reservation, etc.)

Article 24 If the renter cancels the reservation due to the renter's convenience or does not conclude a rental contract despite having made a reservation under Article 2, the renter shall pay a reservation cancellation fee as provided separately. shall pay.

2 If the Company receives a reservation under Article 2 but cancels the reservation for reasons of the Company or does not conclude a rental contract, the Company shall pay a penalty as specified separately. .

3. If a rental contract is not concluded for reasons other than the preceding two paragraphs even though a reservation has been made in Article 2, the reservation will be deemed cancelled.

4. The Company and the Renter shall not make any claims against each other regarding the failure to conclude a rental contract, except in the cases stipulated in the preceding three paragraphs.

 

(Mid-term cancellation fee)

Article 25 If the Renter cancels the contract mid-term under Article 7, Paragraph 1, the Renter shall pay the following mid-term cancellation fee in addition to the rental fee corresponding to the period up to the cancellation.

*Mid-term cancellation fee = {(basic fee corresponding to the rental contract period) - (basic fee corresponding to the period from rental to return)}

 

(Refund of rental fee)

Article 26 If any of the following items apply, the Company shall refund all or part of the rental fee received from the Renter as stipulated in each item.

(1) If the lessee cancels the rental contract pursuant to Article 5, Paragraph 2, the amount of the rental fee received.

(2) When the rental contract is terminated pursuant to Article 6, Paragraph 1, the remaining amount after deducting the rental fee corresponding to the period from the rental period during which the rental contract was terminated from the rental fee received.

(3) Pursuant to Article 7, Paragraph 1, if the lessee cancels the contract mid-term, the remaining amount is calculated by subtracting the rental fee corresponding to the period from the rental period during which the rent was returned due to the mid-term cancellation from the rental fee received.

2. In the case of the refund referred to in the preceding paragraph, if there is any mid-term cancellation fee or other compensation that should be received, it may be offset against this.  

 

 

Chapter 8: Parking violation

 

(Illegal parking)

Article 27 If the renter or driver parks the rental car illegally as stipulated in the Road Traffic Act, the renter or driver shall be responsible for and bear the penalty for illegal parking and various expenses such as towing, storage, etc. due to illegal parking. shall be paid.

2 When our company receives a report from the police about the illegal parking of a rental car, we will contact the renter or driver, promptly move the rental car, and return the car to the handling police by the end of the rental period or as instructed by our company. The lessee or driver shall be instructed to appear at the police station and deal with the violation, and the lessee or driver shall comply with this. Furthermore, if the rental car is removed by the police, we may, at our discretion, collect the rental car from the police ourselves.

3. After giving the instructions set forth in the preceding paragraph, the Company shall, at its discretion, confirm the status of the violation processing using the traffic violation notice or payment slip/receipt, etc., and if the violation has not been processed, the violation will be processed. The instructions set forth in the preceding paragraph shall be repeatedly given to the renter or driver until the end. In addition, we will ask the renter or driver to submit a document prescribed by our company (hereinafter referred to as the "Letter of Admission") stating that they have parked illegally and that they will appear at a police station, etc., and that they will comply with legal measures as a violator. The renter or driver shall be required to sign the form in person, and the renter or driver shall comply with this.

4. In the event that our company receives an order to pay an abandonment violation fine pursuant to Article 51-4, Paragraph 5 of the Road Traffic Act and pays an abandonment violation fine, or the costs incurred in searching for the renter or driver and picking up the rental car, etc. If the Company incurs the following charges, the Renter or Driver may at any time request the amount equivalent to the abandonment violation fee and the costs incurred by the Company. This payment shall be made by the date specified by the Company. In this case, if the lessee or driver pays the fine or fine and the Company receives a refund of the neglect violation fee, the Company will refund the amount equivalent to the amount of the neglect violation fee to the lessee or driver. Masu.

5. Notwithstanding the provisions regarding the handling of personal information in Article 32, the lessee or driver may submit materials containing personal information such as a self-admission letter and rental certificate to the police if the Company deems it necessary. In addition to providing necessary cooperation, such as providing assistance, I agree to submit materials such as written explanations, written acknowledgments, and rental certificates as stipulated in Article 51-4, Paragraph 6 of the Road Traffic Act to the Public Safety Commission.

 

Chapter 9: Return

 

(Confirmation of rental car, etc.)

Article 28 When the Renter returns the Rental Car to the Company, the Renter shall return the Rental Car in the condition in which it was inspected at the time of delivery, excluding wear and tear due to normal use.

2. When returning a rental car, the Company shall confirm the condition of the rental car in the presence of the renter.

3. When returning a rental car, the lessee must confirm in the presence of our company that there are no items left behind by the renter or fellow passengers in the rental car, and the company will not be responsible for any items left behind after the rental car is returned. Shall not.

 

(Return period of rental car, etc.)

Article 29: The lessee shall return the rental car within the rental period.

2 If the renter extends the rental period pursuant to Article 8, Paragraph 1, the lessee shall pay the rental fee corresponding to the changed rental period or the rental fee before the change and the excess fee, whichever is lower. shall be paid.

 

(Return location of rental car, etc.)

Article 30 Rental cars shall be returned to the return location specified in Article 3, Paragraph 2. However, if the return location is changed pursuant to Article 8, Paragraph 1, the item will be returned to the changed return location.

2 In the case of the proviso to the preceding paragraph, the lessee shall bear the cost of forwarding the item due to a change in the return location.

3. If the Renter returns the rental car to a location other than the return location specified in Article 3, Paragraph 2 without obtaining the consent of the Company in accordance with Article 8, Paragraph 1, the following return location change penalty fee shall apply: shall be paid.

*Return place change penalty fee = forwarding costs required due to change of return place x 300%

 

(What to do if your rental car is stolen)

Article 31: If the renter does not return the rental car to the return location set forth in Paragraph 1 of the preceding article even after 72 hours have passed from the expiration of the rental period, and does not respond to the company's request for return, or If the whereabouts of the renter is unknown or it is determined that the vehicle has been run away, legal procedures such as filing a criminal complaint will be taken.

2. In the event that the preceding paragraph applies, the Company shall confirm the location of the rental car by any means possible.

3. In the event that Paragraph 1 applies, the renter will be responsible for compensating for the damage caused to the Company pursuant to the provisions of Article 19, and will also bear the costs of recovering the rental car and searching for the renter. I assume that.

 

Chapter 10: Personal Information

 

(Purpose of use of personal information and consent to use)

Article 32 The Renter agrees that the Company may acquire and use the Renter's personal information for the following purposes.

(1) As a business operator that has received permission for the rental car business based on Article 80, Paragraph 1 of the Road Transportation Act, carry out the matters required as a condition of the business license, such as preparing a rental certificate at the time of concluding a rental contract. to do.

(2) Introducing rental cars, used cars, and other products handled by the Company to the lessee, providing related services, etc., and sending promotional materials and e-mails regarding the holding of various events and campaigns, etc. Provide guidance using the following methods.

(3) When concluding a rental contract, verify and examine the identity of the renter.

(4) Conducting questionnaire surveys of renters for the purpose of planning and developing products and services handled by our company, or considering measures to improve customer satisfaction.

(5) Statistically aggregating and analyzing personal information to create statistical data that is processed into a form that cannot identify or identify individuals.

2. When acquiring the personal information of a renter for purposes other than those stipulated in the items of Paragraph 1, the purpose of use will be clearly stated in advance and the consent of the renter will be obtained.

 

 

Chapter 11: Miscellaneous Rules

 

(consumption tax)

Article 33 The Renter shall separately pay to the Company the consumption tax (including local consumption tax) imposed on monetary obligations based on these terms and conditions.

 

(Delay damages)

Article 34 If the lessee fails to fulfill its monetary obligations under these terms and conditions, the lessee shall pay a delay fee to the Company at an annual rate of 14.6%.

 

 

(Details of contract)

Article 35: The Company may separately establish detailed rules for implementing these Terms and Conditions.

2. When our company establishes separate detailed rules, we will post them at our business office and also state them in the pamphlets and price lists that we issue. The same shall apply if this is changed.

 

(Court of competent jurisdiction)

Article 36 If a dispute arises regarding the rights and obligations based on these terms and conditions, the court with jurisdiction over the location of our company's head office shall have jurisdiction.

 

 

Supplementary Provisions These terms and conditions will come into effect from December 1, 2020.